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216 bytes added ,  15:48, 11 December 2020
closing tickets
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== Using Open Food facts support platform ==
 
== Using Open Food facts support platform ==
   −
Some questions deal with the same topic: where can I buy this? can you refund this product? I found an XXX in this product...
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Some questions deal with the same topic: ''where can I buy this? can you refund this product? I found an XXX in this product...''
    
There are templated answers that you can use for your answers. If you want to use one, just type "::" in the form, and you'll find a list of templates.
 
There are templated answers that you can use for your answers. If you want to use one, just type "::" in the form, and you'll find a list of templates.
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 +
When you completed and send an answer, you can "close" the "ticket" if you think your answer is comprehensive. On the other hand, you can keep it opened if you think that the sender is going to answer you back.

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