Difference between revisions of "GDPR request"

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Scanning product is nice, but do you know which product you're buying?
+
As part of [[Project:Open-Prices]], we need price points for products, loads of them.
−
If you have a fidelity card, you can ask your data, using the [https://en.wikipedia.org/wiki/General_Data_Protection_Regulation GDPR] (if you're in a EU country).
+
 
 +
If you have a fidelity card, you can ask your data, using the [https://en.wikipedia.org/wiki/General_Data_Protection_Regulation GDPR] (if you're in a EU country, or in the UK).
 +
 
 +
== Get in touch ==
 +
{{Box
 +
| 1    =  Slack channel
 +
| 2    =  [https://openfoodfacts.slack.com/messages/C02Q6KM7F/ #prices]
 +
}}
 +
 
  
 
Here are the links to do such a request:
 
Here are the links to do such a request:
Line 14: Line 22:
 
=== Finland ===
 
=== Finland ===
 
=== France ===
 
=== France ===
−
* Carrefour: https://www.carrefour.fr/nous-contacter/rgpd/formulaire
+
 
−
* Auchan: non trouvé
+
{| class="wikitable"
 +
|- style="background-color:#c0c0c0;"
 +
! Store
 +
! How to request your data
 +
! Answer delay
 +
! Data quality
 +
! Import script?
 +
|-
 +
| Aldi
 +
| Use the credit card number ?
 +
|
 +
|
 +
|
 +
|-
 +
| Auchan
 +
| https://www.auchan.fr/contactez-nous <br>Choisir "Demander mes données personnelles"
 +
| around 2 months
 +
| contains EAN !
 +
| ✅
 +
|-
 +
| Biocoop
 +
|
 +
|
 +
|
 +
|
 +
|-
 +
| Botanic
 +
|
 +
|
 +
|
 +
|
 +
|-
 +
| Carrefour
 +
| https://www.carrefour.fr/nous-contacter/rgpd/formulaire
 +
| around 2 weeks
 +
| contains EAN !
 +
| ✅
 +
|-
 +
| Casino
 +
| https://www.casino.fr/prehome/content/C-220793-protection-des-donnees-et-cookies <br>Envoyer un e-mail à donneespersonnelles@groupe-casino.fr
 +
| around 1 week
 +
| doesn't contain EAN...
 +
|
 +
|-
 +
| Castorama
 +
|
 +
|
 +
|
 +
|
 +
|-
 +
| Chronodrive (online)
 +
|
 +
|
 +
|
 +
|
 +
|-
 +
| Cora
 +
| https://www.cora.fr/donnees-personnelles/
 +
| Envoi de la demande le 09/08/2019. Réponse complète reçue par courriel le 18/02/2020. (tacite)
 +
| EAN ?
 +
|
 +
|-
 +
| Decathlon
 +
|
 +
|
 +
|
 +
|
 +
|-
 +
| E.Leclerc
 +
| https://www.e.leclerc/contactez-nous/donnees-personnelles
 +
| around 1-2 months
 +
| contains EAN !<br />prices & location are seperated into 2 files
 +
| ✅
 +
|-
 +
| Franprix
 +
| Envoyer un e-mail à contact@franprix.fr
 +
|
 +
|
 +
|
 +
|-
 +
| Greenweez (online)
 +
|
 +
|
 +
|
 +
|
 +
|-
 +
| IKEA
 +
|
 +
|
 +
|
 +
|
 +
|-
 +
| Intermarché
 +
| https://www.intermarche.com/aide-et-contact/sav/Mes-donnees-personnelles
 +
| around 3-4 weeks
 +
| contains EAN !
 +
| ✅
 +
|-
 +
| La Fourche (online)
 +
|
 +
|
 +
|
 +
|
 +
|-
 +
| Le Fourgon (online)
 +
|
 +
|
 +
|
 +
|
 +
|-
 +
| Leroy Merlin
 +
|
 +
|
 +
|
 +
|
 +
|-
 +
| Lidl
 +
| https://service-client.lidl.fr/SelfServiceFR/s/article/Jai-une-question-relative-a-la-protection-des-donnees-a-qui-puis-je-madresse <br>Formulaire de contact, mais pas de champ "récupérer mes données"
 +
|
 +
|
 +
|
 +
|-
 +
| Médor et Compagnie
 +
| https://www.medoretcie.com/page/contact.html
 +
|
 +
|
 +
|
 +
|-
 +
| METRO
 +
|
 +
|
 +
|
 +
|
 +
|-
 +
| Monoprix
 +
| https://www.monoprix.fr/contact-service-clients (formulaire de contact)<br />OU envoyer un e-mail à dpo-monoprix@monoprix.fr
 +
|
 +
| doesn't contain EAN...
 +
|
 +
|-
 +
| Naturalia
 +
| Envoyer un e-mail avec l'objet "Exercer mes droits RGPD" à dpo-naturalia@naturalia.fr
 +
|
 +
| doesn't contain EAN...
 +
|
 +
|-
 +
| Picard
 +
| Claims to only keep 6 months worth of tickets. Allows for receipt by receipt PDF download from Personal Account. https://www.picard.fr/donnees-personnelles-et-cookies.html
 +
|
 +
| contains half-EANs..
 +
| ✅
 +
|-
 +
| Système U
 +
| https://www.magasins-u.com/contact
 +
|
 +
|
 +
|
 +
|}
 +
 
 
=== Germany ===
 
=== Germany ===
 +
{| class="wikitable"
 +
|+
 +
!Store
 +
!How to request your data
 +
!Answer delay
 +
!Data quality
 +
|-
 +
|Globus
 +
|E-Mail: datenschutz@globus.de
 +
postalisch: GLOBUS Markthallen Holding GmbH & Co. KG, Leipziger Straße 8, 66606 St. Wendel
 +
 +
Quelle: https://www.globus.de/datenschutz.php#
 +
|
 +
|
 +
|-
 +
|OBI
 +
|https://www.obi.de/legal/heyobi/datenschutz
 +
|
 +
|
 +
|-
 +
|DeutschlandCard
 +
|https://www.deutschlandcard.de/datenschutz/datenschutz-hinweise-deutschlandcard-website
 +
|
 +
|
 +
|-
 +
|Payback
 +
|https://www.payback.de/info/hinweise-datenschutz-23
 +
|
 +
|
 +
|-
 +
|Miles & More
 +
|https://www.miles-and-more.com/de/de/general-information/privacy-statement/privacy-statement-of-the-miles-and-more-programme.html
 +
|
 +
|
 +
|-
 +
|IKEA
 +
|https://www.ikea.com/de/de/customer-service/privacy-policy/
 +
|
 +
|
 +
|}
 +
 
=== Greece ===
 
=== Greece ===
 
=== Hungary ===
 
=== Hungary ===
Line 27: Line 234:
 
=== Netherlands ===
 
=== Netherlands ===
 
=== Poland ===
 
=== Poland ===
 +
{| class="wikitable"
 +
|- style="background-color:#c0c0c0;"
 +
! Store
 +
! How to request your data
 +
! Answer delay
 +
! Data quality
 +
! More info
 +
|-
 +
| Auchan
 +
| ?
 +
| ?
 +
| ?
 +
| ?
 +
|-
 +
| Biedronka
 +
| mojabiedronka@biedronka.eu
 +
| ?
 +
| ?
 +
| https://moja.biedronka.pl/polityka-prywatnosci/#kontakt-administrator-danych
 +
|-
 +
| Kaufland
 +
| ?
 +
| ?
 +
| ?
 +
| ?
 +
|-
 +
| Lidl
 +
| https://obsluga-klienta.lidl.pl/SelfServicePL/s/contactsupport
 +
| ?
 +
| ?
 +
| ?
 +
|-
 +
| Żabka
 +
| ?
 +
| ?
 +
| ?
 +
| ?
 +
|}
 +
 
=== Portugal ===
 
=== Portugal ===
 
=== Romania ===
 
=== Romania ===
Line 34: Line 280:
 
=== Sweden ===
 
=== Sweden ===
 
=== United Kingdom ===
 
=== United Kingdom ===
 +
{| class="wikitable"
 +
|- style="background-color:#c0c0c0;"
 +
! Store
 +
! How to request your data
 +
! Answer delay
 +
! Data quality
 +
! More info
 +
|-
 +
| Waitrose
 +
| ?
 +
| ?
 +
| ?
 +
| form https://docs.google.com/forms/d/e/1FAIpQLSfO-54TieIFjBLapVhaR-xZQmrGTJxAGXPB7nc-Fpl6ZwBqbg/viewform
 +
|-
 +
| Aldi
 +
| ?
 +
| ?
 +
| ?
 +
| form https://privacyportal-uk.onetrust.com/webform/d2ac4021-a16e-4926-b99c-cfa2f009eb0c/0bbfd41f-1249-487b-9a75-b27ed60e231b
 +
|-
 +
| Marks&Spencer: email
 +
| ?
 +
| ?
 +
| ?
 +
| https://www.marksandspencer.com/c/what-is-our-privacy-policy
 +
|-
 +
| Sainsbury's
 +
| ?
 +
| ?
 +
| ?
 +
| email https://www.nectar.com/about/privacy-and-legal/privacy-policy#ContactUs https://privacy-hub.sainsburys.co.uk/your-rights/
 +
|-
 +
| Asda
 +
| ?
 +
| ?
 +
| ?
 +
| form https://asda-stores.custhelp.com/app/asda_privacy
 +
|-
 +
| Tesco
 +
| ?
 +
| ?
 +
| ?
 +
| form https://www.tesco.com/account/data-portability/en-GB/
 +
|}
 +
=== United States ===
 +
 +
== Templates ==
 +
 +
Ensure you personalize the emails with your specific details and address them to the appropriate department or contact person within the supermarket.
 +
 +
=== Email without a loyalty card ===
 +
 +
==== English ====
 +
 +
Subject: Request for Personal Data under GDPR
 +
 +
Dear [Supermarket Name],
 +
 +
I hope this message finds you well. I am [Your Name], a regular customer at your store. As a consumer, I am writing to request access to my personal data as outlined under the General Data Protection Regulation (GDPR).
 +
 +
I would like to obtain a copy of all personal data that you have collected and stored about me, including but not limited to transaction history, purchase details, and any other information that falls under my consumer profile. I can provide either my credit card number, or an identifier on one of my paper receipt.
 +
 +
Please let me know the necessary steps and information you require from my end to facilitate this request. Your cooperation in this matter is greatly appreciated.
 +
 +
Thank you for your prompt attention to this matter.
 +
 +
Sincerely,
 +
[Your Name]
 +
[Your Contact Information]
 +
 +
=== Email with a loyalty card ===
 +
 +
==== English ====
 +
 +
Subject: GDPR Data Request for [Loyalty Card Number]
 +
 +
Dear [Supermarket Name],
 +
 +
I trust this message finds you well. I am a frequent shopper at your store and hold a loyalty card registered under the name [Your Name] with the card number [Loyalty Card Number]. In accordance with the General Data Protection Regulation (GDPR), I am formally requesting access to my personal data held by your organization.
 +
 +
Specifically, I am seeking details regarding the data collected through my loyalty card, such as purchase history, points earned and redeemed, and any other information tied to my loyalty account.
 +
 +
I kindly request your assistance in providing me with the necessary procedure or forms to acquire this information. Your cooperation in this regard is highly appreciated.
 +
 +
Thank you for your attention to this matter.
 +
 +
Best regards,
 +
[Your Name]
 +
[Your Contact Information]
 +
 +
==== French ====
 +
 +
Etant client chez vous, je souhaite exercer mon droit d'accès (RGPD) et obtenir les données me concernant, en particulier mon historique de passages en caisse.
  
−
* Tesco: form https://www.tesco.com/account/data-portability/en-GB/
+
[[Category:Prices]]
−
* Asda: form https://asda-stores.custhelp.com/app/asda_privacy
+
[[Category:Receipts]]
−
* Sainsbury's: email https://www.nectar.com/about/privacy-and-legal/privacy-policy#ContactUs
+
[[Category:Contribution]]
−
* Marks&Spencer: email https://www.marksandspencer.com/c/what-is-our-privacy-policy
 
−
* Aldi: form https://privacyportal-uk.onetrust.com/webform/d2ac4021-a16e-4926-b99c-cfa2f009eb0c/0bbfd41f-1249-487b-9a75-b27ed60e231b
 
−
* Waitrose: form https://docs.google.com/forms/d/e/1FAIpQLSfO-54TieIFjBLapVhaR-xZQmrGTJxAGXPB7nc-Fpl6ZwBqbg/viewform
 

Latest revision as of 16:04, 10 November 2024

As part of Project:Open-Prices, we need price points for products, loads of them.

If you have a fidelity card, you can ask your data, using the GDPR (if you're in a EU country, or in the UK).

Get in touch

Slack channel


Here are the links to do such a request:

Austria

Belgium

Bulgaria

Croatia

Cyprus

Czech Republic

Denmark

Estonia

Finland

France

Store How to request your data Answer delay Data quality Import script?
Aldi Use the credit card number ?
Auchan https://www.auchan.fr/contactez-nous
Choisir "Demander mes données personnelles" 		around 2 months contains EAN ! ✅
Biocoop
Botanic
Carrefour https://www.carrefour.fr/nous-contacter/rgpd/formulaire around 2 weeks contains EAN ! ✅
Casino https://www.casino.fr/prehome/content/C-220793-protection-des-donnees-et-cookies
Envoyer un e-mail à donneespersonnelles@groupe-casino.fr 		around 1 week doesn't contain EAN...
Castorama
Chronodrive (online)
Cora https://www.cora.fr/donnees-personnelles/ Envoi de la demande le 09/08/2019. Réponse complète reçue par courriel le 18/02/2020. (tacite) EAN ?
Decathlon
E.Leclerc https://www.e.leclerc/contactez-nous/donnees-personnelles around 1-2 months contains EAN !
prices & location are seperated into 2 files 		✅
Franprix Envoyer un e-mail à contact@franprix.fr
Greenweez (online)
IKEA
Intermarché https://www.intermarche.com/aide-et-contact/sav/Mes-donnees-personnelles around 3-4 weeks contains EAN ! ✅
La Fourche (online)
Le Fourgon (online)
Leroy Merlin
Lidl https://service-client.lidl.fr/SelfServiceFR/s/article/Jai-une-question-relative-a-la-protection-des-donnees-a-qui-puis-je-madresse
Formulaire de contact, mais pas de champ "récupérer mes données"
Médor et Compagnie https://www.medoretcie.com/page/contact.html
METRO
Monoprix https://www.monoprix.fr/contact-service-clients (formulaire de contact)
OU envoyer un e-mail à dpo-monoprix@monoprix.fr 		doesn't contain EAN...
Naturalia Envoyer un e-mail avec l'objet "Exercer mes droits RGPD" à dpo-naturalia@naturalia.fr doesn't contain EAN...
Picard Claims to only keep 6 months worth of tickets. Allows for receipt by receipt PDF download from Personal Account. https://www.picard.fr/donnees-personnelles-et-cookies.html contains half-EANs.. ✅
Système U https://www.magasins-u.com/contact

Germany

Store How to request your data Answer delay Data quality
Globus E-Mail: datenschutz@globus.de

postalisch: GLOBUS Markthallen Holding GmbH & Co. KG, Leipziger Straße 8, 66606 St. Wendel

Quelle: https://www.globus.de/datenschutz.php#

OBI https://www.obi.de/legal/heyobi/datenschutz
DeutschlandCard https://www.deutschlandcard.de/datenschutz/datenschutz-hinweise-deutschlandcard-website
Payback https://www.payback.de/info/hinweise-datenschutz-23
Miles & More https://www.miles-and-more.com/de/de/general-information/privacy-statement/privacy-statement-of-the-miles-and-more-programme.html
IKEA https://www.ikea.com/de/de/customer-service/privacy-policy/

Greece

Hungary

Ireland

Italy

Latvia

Lithuania

Luxembourg

Malta

Netherlands

Poland

Store How to request your data Answer delay Data quality More info
Auchan ? ? ? ?
Biedronka mojabiedronka@biedronka.eu ? ? https://moja.biedronka.pl/polityka-prywatnosci/#kontakt-administrator-danych
Kaufland ? ? ? ?
Lidl https://obsluga-klienta.lidl.pl/SelfServicePL/s/contactsupport ? ? ?
Żabka ? ? ? ?

Portugal

Romania

Slovakia

Slovenia

Spain

Sweden

United Kingdom

Store How to request your data Answer delay Data quality More info
Waitrose ? ? ? form https://docs.google.com/forms/d/e/1FAIpQLSfO-54TieIFjBLapVhaR-xZQmrGTJxAGXPB7nc-Fpl6ZwBqbg/viewform
Aldi ? ? ? form https://privacyportal-uk.onetrust.com/webform/d2ac4021-a16e-4926-b99c-cfa2f009eb0c/0bbfd41f-1249-487b-9a75-b27ed60e231b
Marks&Spencer: email ? ? ? https://www.marksandspencer.com/c/what-is-our-privacy-policy
Sainsbury's ? ? ? email https://www.nectar.com/about/privacy-and-legal/privacy-policy#ContactUs https://privacy-hub.sainsburys.co.uk/your-rights/
Asda ? ? ? form https://asda-stores.custhelp.com/app/asda_privacy
Tesco ? ? ? form https://www.tesco.com/account/data-portability/en-GB/

United States

Templates

Ensure you personalize the emails with your specific details and address them to the appropriate department or contact person within the supermarket.

Email without a loyalty card

English

Subject: Request for Personal Data under GDPR

Dear [Supermarket Name],

I hope this message finds you well. I am [Your Name], a regular customer at your store. As a consumer, I am writing to request access to my personal data as outlined under the General Data Protection Regulation (GDPR).

I would like to obtain a copy of all personal data that you have collected and stored about me, including but not limited to transaction history, purchase details, and any other information that falls under my consumer profile. I can provide either my credit card number, or an identifier on one of my paper receipt.

Please let me know the necessary steps and information you require from my end to facilitate this request. Your cooperation in this matter is greatly appreciated.

Thank you for your prompt attention to this matter.

Sincerely, [Your Name] [Your Contact Information]

Email with a loyalty card

English

Subject: GDPR Data Request for [Loyalty Card Number]

Dear [Supermarket Name],

I trust this message finds you well. I am a frequent shopper at your store and hold a loyalty card registered under the name [Your Name] with the card number [Loyalty Card Number]. In accordance with the General Data Protection Regulation (GDPR), I am formally requesting access to my personal data held by your organization.

Specifically, I am seeking details regarding the data collected through my loyalty card, such as purchase history, points earned and redeemed, and any other information tied to my loyalty account.

I kindly request your assistance in providing me with the necessary procedure or forms to acquire this information. Your cooperation in this regard is highly appreciated.

Thank you for your attention to this matter.

Best regards, [Your Name] [Your Contact Information]

French

Etant client chez vous, je souhaite exercer mon droit d'accès (RGPD) et obtenir les données me concernant, en particulier mon historique de passages en caisse.

Retrieved from "https://wiki.openfoodfacts.org/index.php?title=GDPR_request&oldid=25071"