How do I delete an "unknown language"?
- Unselect the images.
- Delete the texts, but only the ones related to a language, be careful: name, ingredients, but NOT the nutrients.
What do I do if I find a product which is not food?
- Just add "Non food product" as a category. The product will be moved later by administrators.
Why this product doesn't have a Nutri-Score?
- Some products can't have a Nutri-Score:
- babies food
- Some products can't have a Nutri-Score if their normal dilution is not precised
- Some products are not complete enough to have a Nutri-Score computed:
- lack of category
- lack of nutriments
Why is there sometimes differences between Nutri-Score computed by Open Food Facts and Nutri-Score shown on the packaging?
A: There is three main reasons for that:
- Sometimes our data are false; you can fix it in less than a minute by filling yourself the correct data
- Sometimes we lack of data (such as % of fruit, vegetables and nuts or fibers); sometimes the producer has these informations but doesn't put it in its product...
- Sometimes the producer made a wrong computation.
You can find on this wiki some informations about quantities, but the specific article is a bit hard to read.
What if there are two quantities on the product?
Example: "poids net 300 g, poids net égoutté 175 g": https://world.openfoodfacts.org/product/5400113626084/mandarines-delhaize
A: write the both, as you read it on the product.
What to do if there is an "e" (or ℮) specified after the Quantity?
A: The "e-sign" (for "estimated") means that the quantity or volume is an average value (source: Estimated sign, Wikipedia). You can add an "e" if you see it or, better, use the ℮ sign. It's not a big deal if you cannot or forget it. If you feel very happy to use an ℮ you can have a look to all the products containing "e" instead of ℮: https://world.openfoodfacts.org/quality/quantity-contains-e
Do I have to fill the ingredients I know even if it's not written on the product?
For example, I know pork ribs contains pork. If the percentage of pork (nearly 100%) is not written on the package, do I have to fill the "ingredients" field?
A: Yes. You can write "Pork". Example: https://world.openfoodfacts.org/product/20207656/british-pork-loin-chops-strathvale
In the ingredients field, do I have to tell if ingredients are organic?
In the ingredients field, do I have to repeat "Ingredients"?
A: No you don't have to, but it's not a big problem.
I have seen a non-food product on openfoodfacts: is it normal?
A: Some contributors are publishing non-food products on openfoodfacts.org. While this is not a normal way to do, these products don't have any impact on food products' data, so it's not a big deal. From time to time, moderators moves them to our other databases.
I have seen a non-food product on openfoodfacts: what should I do?
A: you can:
- either leave them as is: moderators will find them and move them to other databases
- either add one of the following category, helping moderators to move them:
Non food products,
Open Products Facts,
Open Beauty Facts,
Open Pet Food Facts.