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There are many reasons why it can differ:
There are many reasons why it can differ:
* the label in Open Food Facts does not represent the label printed on the package (easy to solve)
* the label in Open Food Facts does not represent the label printed on the package (easy to solve)
−
* the label is correct but our calculation doesn't provide the same result:
+
* the label is correct, but our calculation doesn't provide the same result:
** check the category,
** check the category,
** then check the nutrition facts: the issue is sometimes the lack of "fibers" information or the lack of "Fruits, vegetables, nuts and rapeseed, walnut and olive oils" percentage.
** then check the nutrition facts: the issue is sometimes the lack of "fibers" information or the lack of "Fruits, vegetables, nuts and rapeseed, walnut and olive oils" percentage.
−
* it can be a software issue (quite rare but possible)
+
* it can be a software issue (quite rare but possible).
+
{| class="wikitable"
+
|+
+
!Issue
+
!Rationale
+
!How to fix
+
|-
+
|The Nutri-Score displayed by the producer is different from the Nutri-Score Open Food Facts computes
+
|The label in Open Food Facts does not represent the label printed on the package
+
|Change the label
+
|-
+
|idem
+
|The category is wrong
+
|Change the category and see if it's modifying the Nutri-Score
+
|-
+
|idem
+
|The nutrition facts are wrong
+
|
+
* Update it
+
* If the product's nutrition facts has evolved from a previous version, you can add it to the [[Verification/Noteworthy Products#Products with a Nutri-Score that has improved over time|products whose recipe has changed]] or even better, if it's the case, the [[Verification/Noteworthy Products#Products with a Nutri-Score that has improved over time|products with a Nutri-Score that has improved over time]].
+
|}
=== Cleaning up the consequences of an old Android bug ===
=== Cleaning up the consequences of an old Android bug ===