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== FAQ ==
== FAQ ==
=== Q: What are the responsibilities of a moderator? ===
(main article: [[Admin rights]])
A: Moderators help maintain the accuracy and quality of Open Food Facts data. They have various tools to ensure this, including:
* Editing product information: This includes correcting ingredient lists (with one click!), deleting products in cases of vandalism or incorrect barcodes, and moving products to the appropriate category (Open Beauty Facts or Open Products Facts).
* Managing product images: Moderators can move images to the correct product page and delete irrelevant images (pictures of people, animals, etc.). However, they should not delete product images themselves, even if they are old or of poor quality (see other question as to why).
* Limited access to producer platform: Moderators can view and edit products from different users and organizations, but only for specific purposes.
=== Q: When should I delete a product? ===
A: Products should only be deleted in rare cases, such as vandalism or incorrect barcodes (and only after checking you can’t move the data to the proper barcode). If you're unsure, consult with other moderators.
=== Q: Can I delete images of products? ===
A: Only delete images that are not relevant to Open Food Facts, like pictures of people or animals. If possible, move misplaced images to the correct product page instead of deleting them.
=== Q: What about editing the product barcode? ===
A: If you encounter an incorrect barcode, simply correct it. You can also indicate you want to move a product to Open Beauty Facts, Open Pet Food Facts or Open Products Facts by adding "obf", “opff” or "opf" in the designated field.
=== Q: When can I access the producer platform? ===
A: Moderator access to the producer platform is restricted. Only use this feature if you have a clear reason to do so, and please notify Manon or Charlotte beforehand (producers@openfoodfacts.org) .
=== Q: What does checking the product checkbox do? ===
A: Checking the product checkbox adds information about the last edit/verification time and moderator username to the product data (API). This information is updated if the product is edited further and the second checkbox appears.
Remember: If you're unsure about any moderator action, always ask for guidance from other moderators.
=== Why does Open Food Facts Keep All Images, Even Old and Duplicates? ===
=== Why does Open Food Facts Keep All Images, Even Old and Duplicates? ===