GDPR request
Scanning product is nice, but do you know which product you're buying? If you have a fidelity card, you can ask your data, using the GDPR (if you're in a EU country).
Here are the links to do such a request:
Austria
Belgium
Bulgaria
Croatia
Cyprus
Czech Republic
Denmark
Estonia
Finland
France
Store | How to request your data | Answer delay | Data quality |
---|---|---|---|
Aldi | Use the credit card number ? | ||
Auchan | https://www.auchan.fr/contactez-nous Choisir "Demander mes données personnelles" |
around 2 months | contains EAN ! |
Carrefour | https://www.carrefour.fr/nous-contacter/rgpd/formulaire | around 2 weeks | contains EAN ! |
Casino | https://www.casino.fr/prehome/content/C-220793-protection-des-donnees-et-cookies Envoyer un e-mail à donneespersonnelles@groupe-casino.fr |
around 1 week | doesn't contain EAN... |
Cora | https://www.cora.fr/donnees-personnelles/ | Envoi de la demande le 09/08/2019. Réponse complète reçue par courriel le 18/02/2020. (tacite) | EAN ? |
E.Leclerc | https://www.e.leclerc/contactez-nous/donnees-personnelles | around 1-2 months | contains EAN ! prices & location are seperated into 2 files |
Franprix | Envoyer un e-mail à contact@franprix.fr | ||
Intermarché | https://www.intermarche.com/aide-et-contact/sav/Mes-donnees-personnelles | around 3-4 weeks | contains EAN ! |
Lidl | https://service-client.lidl.fr/SelfServiceFR/s/article/Jai-une-question-relative-a-la-protection-des-donnees-a-qui-puis-je-madresse Formulaire de contact, mais pas de champ "récupérer mes données" |
||
Monoprix | https://www.monoprix.fr/contact-service-clients (formulaire de contact) OU envoyer un e-mail à dpo-monoprix@monoprix.fr |
doesn't contain EAN... | |
Naturalia | Envoyer un e-mail avec l'objet "Exercer mes droits RGPD" à dpo-naturalia@naturalia.fr | doesn't contain EAN... | |
Picard | Claims to only keep 6 months worth of tickets. Allows for receipt by receipt PDF download from Personal Account. https://www.picard.fr/donnees-personnelles-et-cookies.html | ||
Système U | https://www.magasins-u.com/contact |
Germany
Greece
Hungary
Ireland
Italy
Latvia
Lithuania
Luxembourg
Malta
Netherlands
Poland
Portugal
Romania
Slovakia
Slovenia
Spain
Sweden
United Kingdom
- Tesco: form https://www.tesco.com/account/data-portability/en-GB/
- Asda: form https://asda-stores.custhelp.com/app/asda_privacy
- Sainsbury's: email https://www.nectar.com/about/privacy-and-legal/privacy-policy#ContactUs
- Marks&Spencer: email https://www.marksandspencer.com/c/what-is-our-privacy-policy
- Aldi: form https://privacyportal-uk.onetrust.com/webform/d2ac4021-a16e-4926-b99c-cfa2f009eb0c/0bbfd41f-1249-487b-9a75-b27ed60e231b
- Waitrose: form https://docs.google.com/forms/d/e/1FAIpQLSfO-54TieIFjBLapVhaR-xZQmrGTJxAGXPB7nc-Fpl6ZwBqbg/viewform
Templates
Ensure you personalize the emails with your specific details and address them to the appropriate department or contact person within the supermarket.
Email without a loyalty card
English
Subject: Request for Personal Data under GDPR
Dear [Supermarket Name],
I hope this message finds you well. I am [Your Name], a regular customer at your store. As a consumer, I am writing to request access to my personal data as outlined under the General Data Protection Regulation (GDPR).
I would like to obtain a copy of all personal data that you have collected and stored about me, including but not limited to transaction history, purchase details, and any other information that falls under my consumer profile. I can provide either my credit card number, or an identifier on one of my paper receipt.
Please let me know the necessary steps and information you require from my end to facilitate this request. Your cooperation in this matter is greatly appreciated.
Thank you for your prompt attention to this matter.
Sincerely, [Your Name] [Your Contact Information]
Email with a loyalty card
English
Subject: GDPR Data Request for [Loyalty Card Number]
Dear [Supermarket Name],
I trust this message finds you well. I am a frequent shopper at your store and hold a loyalty card registered under the name [Your Name] with the card number [Loyalty Card Number]. In accordance with the General Data Protection Regulation (GDPR), I am formally requesting access to my personal data held by your organization.
Specifically, I am seeking details regarding the data collected through my loyalty card, such as purchase history, points earned and redeemed, and any other information tied to my loyalty account.
I kindly request your assistance in providing me with the necessary procedure or forms to acquire this information. Your cooperation in this regard is highly appreciated.
Thank you for your attention to this matter.
Best regards, [Your Name] [Your Contact Information]
French
Etant client chez vous, je souhaite exercer mon droit d'accès (RGPD) et obtenir les données me concernant, en particulier mon historique de passages en caisse.