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| | | |
| == Recurrent vandalism from a user == | | == Recurrent vandalism from a user == |
− | Be gentle! We are a project for providing food transparency and not to argue with somebody about legal issues.
| + | Here is our current process about it. |
| | | |
| + | # Don't delete the user account: it's easier to watch the activity of a known vandal. |
| # Try to contact the user to stop him/her. | | # Try to contact the user to stop him/her. |
− | ## Write a factual email (see model below). | + | ## Write a factual email (see model below). Be gentle! We are a project for providing food transparency and not to argue with somebody about bad practices or legal issues. |
| # Tell other moderators about your action. | | # Tell other moderators about your action. |
| ## Prefer moderation-off-private private Slack channel. Other channels are ok. | | ## Prefer moderation-off-private private Slack channel. Other channels are ok. |
| # If you don't get any answer and the user still abusing, block his/her IP. | | # If you don't get any answer and the user still abusing, block his/her IP. |
− | ## Don't delete the user account: it's easier to watch for a known vandal.
| |
| ## Ask a sysadmin to block the IP. | | ## Ask a sysadmin to block the IP. |
| ### Sysadmin can find the corresponding IP: sysadmin@off1:~$ [todo] | | ### Sysadmin can find the corresponding IP: sysadmin@off1:~$ [todo] |